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Frequently Asked Question

Great learning, profitable trading

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You need to fill in real name information to register an account, if not you will not allow to deposit or withdraw. The registration process are as follows:

First: Open APP TrexGlobal and go to “Account”, click “Register”.

Second: Fill in the “Name” and “Mobile phone” number, set up “Password”, and then click “Get Code” and enter the code received, click “Confirm” to finish the registration process. You will get an real account and a demo account.

If your friend have recommended you, you can click “ Friends recommend it?” and enter the your friend’s phone number.

When registered successfully, there is a mini account by default. The different account types need different minimum deposit amount to activate, and the spread is different either. Client can upgrade his account types according to his deposited amount and traded volume.

What is the activating account?

When an account is registered, but it have been deposited ever, those accounts will be called account have been activated. Only initial deposit meet the conditions for different account types can activate account. Whenever you registered, if your account have been activated, you can still enjoy the new client activity.

How to activate accounts?

When client registered successfully, his account will meet with an account type( At usual, the account type is Mini.) Different account types corresponding with different depositing amounts to activate. Client need to deposit meet the minimum depositing amounts of his account type to activate account.

Different account types corresponding with different minimum depositing amounts:

Account types Minimum depositing amounts
Mini 20USD
Standard 200USD
Platinum 5000USD

When finished the activated process, client can enjoy the new clients activity and get $5000 bonus at most !

TREX GLOBAL platform don’t support register many accounts, a mobile phone number and a ID card can register an account only.

Client can go to the login page and click “Forgot Password?” and then reset password with your registered phone number.

Client need to open TrexGlobal APP, on the “Home” or the “Account” interface click “Login”, and then login with your mobile phone number and password, or switch to login with trading account, enter the account and password to login.

Great learning, profitable trading

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TREX GLOBAL platform support deposit with local payment systems that is very convenient. Click “Account”- “Deposit” to start to deposit, here are depositing amount and depositing methods you need to choose and pay according to the prompting so that you can pay successfully. At usual the deposition can be received in 10 minutes, but different payment system may have different handing time. if client couldn’t received more than 30 minutes, please contact with customer service. For more detail, please see at “ Deposit-Withdraw guide ”.

Notice for deposition：

The different depositing methods have different maintenance time, so the available deposition methods can be different. There are a limit to depositing amounts each time for different deposit method, you can contact with customer service to get help if you want to deposit in a large amount.

Is there any fee when deposit?

Depositing is free.

Is there any fee when withdraw?

In general, the withdrawal is free, and our company charges fees for withdrawals in 3 cases blow:

1. The single withdrawal is less than $ 50, and TREX GLOBAL will deduct $ 3 from the withdrawal amount as a handling fee when remittance;

2. After the client opens an account, the margin of the opening position less than 60% of deposit amount, and the last deposit amount haven’t used for trading, then 6% of the withdrawal amount will be deducted as the withdrawal fee;

3. Starting from the fourth withdrawal within 24 hours, 6% of the withdrawal amount will be deducted as the handing fee for each withdrawal.

About transaction

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First, login account, and then go to the “Quote”, click a symbol you want to trade like EURUSD, go into the price chart.

Second, click the “Buy” button and enter the creating new positions interface.

Third, here are “ Market” trading method by default, client can switch “Buy” or “Sell” on the top, at the same time, client can choose or enter “Volume”, “SL/TP” (Stop loss and take profit), “Max Deviation”, click “Buy” or “Sell” on the lower right corner to create a new position.

Set up pending orders:

On the new order creating interface, here are the market order by default, click the “Orders” to switch to pending order, here client can set up “Limit order”/ “Stop order” and set up the pending price, trading lots, SL/TP, validity time, click “Buy” or “Sell” on the lower right corner to submit the pending order. The pending orders will be executed when the market price same with the pending order price.

Client can “Modify order” or “Cancel order” to those haven’t executed orders on the orders interface.

For positions:

For those positions have been open, setup on the positions interface; Click to the “SL/TP”, slide to change the range until expected loss/profit, click “SL/TP” button to submit.

For new orders:

Setup stop profit and stop loss directly on the new order page. You can set the stop profit and stop loss according to the price or the points. You can adjust the amount by pulling the slider.

For pending orders:

Click “Modify Order” to modify the SL and TP, click the bottom below to submit.

In the logined state, click [Trade] and select "Positions" to check all positions in the current account. User can “Close” and setup“SL/TP”( Stop loss and take profit) the positions.

About MT4

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Yes you can. Investors also can choose TREX GLOBAL platform, which is a easy, convenient and profession transaction platform.

How to login MT4?

For trading on MT4, you need to register a trading account on TREX GLOBAL.

Clients can trade all the symbols on TREX GLOBAL including Forex, Stock Index, Commodities.

Clients can download TREX GLOBAL MT4 on our official website and login with the account number and password.

Glossary

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Positions: Positions refers to the ratio of the investor's actual investment and available investment funds.

Open positions: In contract trading, whether it is buying or selling, any new position is called opening a position.

Close positions: Closing a position, refers to the behavior that trader settle the trading position, and the method of settlement is to reverse the hedging of the position.

Positions opened: A trader holds a position after opening, this is called a position opened, also called an open contract.

Locked position: Locked position, also known as lock against or lock orders, generally refers to the investor open a new position with the same symbol, same trading volume but opposite trading way with the position opened, it usual happen when inventor find the market trend is on the contrary, so that no matter how the price move will not increase or decrease profit and loss of the positions.

Liquidation: The liquidation has two meanings:

1. When the investor's equity divided by the margin used is lower than the platform's requirement, and the investor fails to deposit in time, then the company will have to close out the positions.

2. It refers to the stop-loss measures taken by investors to prevent excessive losses when the market shows a trend contrary to their own position opened.

Bullish: Investors believe that market prices will rise.

Bearish: Investors believe that market prices will fall.

BUY: Buy means open a new position that predicting price will rise, and expected can close position (Sell) at a higher price to get profit.

SELL: Sell means open a new position that predicting price will fall, and expected close position (Buy) at a lower price to get profit.

Swap will be charged when your position passes through the settlement time. If the position is closed before the settlement time, no swap will be charged. For different symbols, the swap is different. Some symbols will pay swap, and some symbols will receive swap.

The swap of each symbol can be checked in the “Contract Spec” of the symbols:

Click into the charts, click the “ Contract Spec” on the upper right corner so that you can see the swap.

Leverage is the main feature of CFD trading and a powerful tool available to traders.

You can use make profit from small price changes range by leverage, "pry" your investment to gain greater profit, or let your funds play a greater role on leverage trading. Here are guidelines on how to make the most of leverage, including how leverage works, when to use it, and how to control risk.

Calculation of leverage: Leverage = Contract value / Margin

Example 1

[EURUSD]:

Leverage of EURUSD = 1 lot contract value / 1 lot margin required = 100000 EUR / 200 USD.

If the exchange rate of the EURUSD is: 1.14083, 100000 EUR = 114083 USD. Then the leverage = 114083/200 USD≈570.

Example 2

[XAUUSD]:

Leverage of XAUUSD = 1 Lot contract value / 1 Lot margin = 1 XAUUSD / 500 USD 1 XAUUSD = 100 x1508.45 USD

Then the leverage of XAUUSD = 150845 / 500≈300

Margin trading means that when trading Forex contracts, there is no need to trade with full funds, but only a certain percentage of the total funds is required as proof of positions. Initial margin: Also called margin for opening positions, it is the margin in the popular sense. The minimum margin per lot for trading on the TREX GLOBAL platform is 200 USD, that means, clients can trading with 2 USD ( 0.01 lot).

Stop out margin:

Stop out margin refers to the margin level that needs to be maintained during normal trading time. If the funds are lower than this level, it will be forced to close the position. Generally speaking, the TREX GLOBAL platform's Stop out margin level is 20%.

Holiday stop out margin:

Holiday stop out margin refers to the margin level that needs to be maintained when clients hold positions over the holidays (weekends). If it is below this level, the positions will be forced to close by system. The TREX GLOBAL platform’s weekend stop out margin is 200%. If you need to hold the positions on the weekend, please ensure sufficient margin in your account.

Because there are multiple symbols for trading on the TREX GLOBAL platform, the margin and stop out level of each symbol maybe slightly different. You can check the “Contract Spec” in the upper right corner of the symbol's chart interface after logined to the real account.

Lot is the basic contract unit of foreign exchange transactions, 1 lot of foreign exchange represents 100,000 base currencies, but not 100,000 USD. If your base currency is USD, then 1 lot represents 100,000 USD, if your base currency is EUR, then 1 lot represents 100,000 EUR. If there is 1 lot of EURUSD, then the contract value is 100,000 EUR. As for the margin required to trade 1 lot in foreign exchange transactions, it varies according to the size of the leverage and the platform that trader have chosen.

Spread is the difference between the buying price and selling price of a currency pair. It also the difference between the price of a trader buying currency from a broker (bid) and the price of a broker selling currency to a trader (ask).

The spread is equivalent to the cost in the transaction. The smaller the spread, the smaller the cost for investors. When trading, the size of the spread has a greater impact to the profit and loss for short-term investors, but has little impact on medium- and long-term investors.

CFD ( Contract for Difference), which is a relatively new financial derivative, investors buy and sell at the price of a certain commodity, but does not involve the transaction of the commodity entity.

CFD commodities can theoretically be all things with floating prices, including such as stocks, futures, foreign exchange, metals, indexes, etc.

CFDs are in the form of margin and leverage.

CFD trading characteristics

(1) CFDs trading with margin that can reduce the investment threshold for investors.

(2) Two-way trading, both buying and selling can be profitable.

(3) Low transaction costs.

(4) Huge transaction volume.

(5) OTC trading mode.

(6) T + 0 trading, positions can be closed at the same day.

Symbols for trading on TREX GLOBAL platform

The trading symbols provided by the TREX GLOBAL platform mainly include foreign exchange, commodities (precious metals, agricultural products, and oil), and indexes. In the future, there will be more symbols to add according to clients’ needs.

Market order

A market order is an order to buy or sell at the current bid or ask price.

Limit / Stop order transaction

Pending order transaction means that after the clients specifies the transaction symbols, trading amount and trading target price, once the market price reaches the price specified, the system will be executed automatically. Pending orders are divided into the four types as following:

Buy stop: Pending orders to buy with higher price than the current price.

Buy limit: Pending orders to sell orders with lower price than the current price.

Sell stop: Pending orders to buy with lower price than the current price.

Sell limit: Pending orders to sell orders with higher price than the current price.

In the investment, setting reasonable take profit and stop loss prices and leaving the market timely can effectively control returns and risks.

Take profit price: When the position profit of the investment reaches the settings, the system will automatically close the position. The significance of take-profit is to quite while you are ahead, not to expected take the most profit.

Stop loss price: Stop loss is a kind of protection mechanism. When the loss of the investment reaches the settings, the system automatically executes the instruction and closes the position in time to avoid the larger loss.